LexiLetter

Complaint to a tradesperson — enforce your warranty rights

Create your complaint letter to a tradesperson in seconds. The AI drafts a professional letter about defective work, excessive invoices, or scheduling delays.

Important Tips

  • Report defects immediately in writing and document with photos
  • Set a reasonable deadline for repair (Section 634 BGB), usually 14 days
  • Do not pay the full invoice immediately — withhold a reasonable amount as leverage
  • For excessive invoices: the cost estimate is the upper limit (max. 15-20% overrun without consent, Section 650 BGB)

Notice Period

The warranty period for tradesperson work is 5 years for building work (Section 634a para. 1 no. 2 BGB) and 2 years for other work. Warranty claims begin with the acceptance of the work.

How It Works

1

Describe

Describe in plain language what you want to write.

2

AI Creates Your Letter

Our AI generates a professional letter in DIN 5008 format.

3

Sign & Receive

Sign digitally and receive the finished PDF by email.

Frequently Asked Questions

What rights do I have for defective tradesperson work?

Under Section 634 BGB, you are entitled to repair, and after two failed attempts, to a price reduction or contract withdrawal. You can also claim damages (Section 634 no. 4 BGB). You may withhold part of the invoice until the defect is remedied.

What can I do about an excessive tradesperson invoice?

If a cost estimate was provided, it may only be exceeded insignificantly under Section 650 BGB (usually max. 15-20%). For significant overruns, the tradesperson should have informed you in advance. Without an estimate, you owe the customary fee (Section 632 para. 2 BGB). Request a detailed breakdown.

How long is the warranty period for tradesperson work?

For building work (e.g., heating, plumbing, roofing), the limitation period is 5 years from acceptance (Section 634a para. 1 no. 2 BGB). For other work (e.g., repairs), the period is 2 years. Acceptance of the work is the starting point for the warranty.

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Create your complaint letter to a tradesperson in seconds. The AI drafts a professional letter about defective work, excessive invoices, or scheduling delays.

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