Complaint to property management — your rights as owner or tenant
Create your complaint letter to your property management in seconds. The AI drafts a professional letter about defects, incorrect bills, or neglected maintenance.
Important Tips
- Always report defects in writing and document with photos
- Set a deadline for repair (usually 14 days)
- Check utility bills within 12 months after the billing period (Section 556 BGB)
- For homeowners' associations: use owners' meetings as an escalation path
Notice Period
The property management is obligated to proper administration (Section 27 WEG). Set a reasonable deadline of 14 days for defect remediation. Objections to utility bills must be raised within 12 months of receipt (Section 556 para. 3 BGB).
How It Works
Describe
Describe in plain language what you want to write.
AI Creates Your Letter
Our AI generates a professional letter in DIN 5008 format.
Sign & Receive
Sign digitally and receive the finished PDF by email.
Frequently Asked Questions
What can I do if property management does not fix defects?
Set a written deadline of 14 days for defect remediation. As a tenant, you may reduce rent for significant defects under Section 536 BGB. As an owner, you can demand proper management under Section 27 WEG and have the management company removed at an owners' meeting if necessary.
How can I challenge the utility bill?
Check the bill for formal errors and substantive correctness. Under Section 556 para. 3 BGB, you have 12 months after receiving the bill to raise objections. Request access to supporting documents — the property management is obligated to provide them.
Can I change the property management company?
As a homeowners' association (WEG), the management can be dismissed at an owners' meeting by simple majority (Section 26 WEG). Immediate dismissal is possible for important cause. As a tenant, you have no direct influence on the property management.
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Create property management complaint