Withdraw from Online Purchase — easy and on time
Create your withdrawal letter for an online purchase in seconds. The AI drafts a professional DIN 5008 letter invoking your statutory withdrawal right under § 355 BGB.
Important Tips
- Withdrawal period: 14 days from receipt of goods (§ 355 BGB)
- No reason required for the withdrawal — a simple 'I hereby withdraw' is sufficient
- Return goods within 14 days of the withdrawal declaration
- Return shipping costs are borne by the consumer if the seller informed about this
Notice Period
The withdrawal period is 14 days from receipt of goods (§ 355 BGB). If the withdrawal instructions were missing or incorrect, the period extends to 12 months and 14 days.
How It Works
Describe
Describe in plain language what you want to write.
AI Creates Your Letter
Our AI generates a professional letter in DIN 5008 format.
Sign & Receive
Sign digitally and receive the finished PDF by email.
Frequently Asked Questions
When does the 14-day withdrawal period begin for online purchases?
The period begins when the consumer receives the goods (§ 356 Abs. 2 BGB). For multiple deliveries from one order, the period starts only upon receipt of the last partial delivery. The deadline is met if the withdrawal is sent in time.
Do I need to give a reason for the withdrawal?
No, the withdrawal right under § 355 BGB is a statutory right that requires no justification. You may withdraw from the contract within the period without giving any reasons. Providing a reason is voluntary and may help the seller improve their offering.
Who bears the return shipping costs?
The consumer bears the direct costs of return shipping if the seller informed them about this (§ 357 Abs. 6 BGB). Many sellers voluntarily cover return shipping costs. If the seller did not inform the consumer about the return costs, they must bear the costs themselves.
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Create withdrawal
Create your withdrawal letter for an online purchase in seconds. The AI drafts a professional DIN 5008 letter invoking your statutory withdrawal right under § 355 BGB.
Create withdrawal